Technology & Business Transformation Training
Why product managers and business owners should focus on end-to-end value proposition and not just the manufacturing and servicing side of their products?
• How to see business from the end-user perspective throughout the full customer lifecycle and have a framework for continuous improvement.
• Hands-on mapping of your own business starting with the sales funne simplifying the onboarding process, delivering an exceptional service, providing proper after sales support, and ensuring loyalty.
• How to use the Design Thinking methodology while creating a new initiative or improving an existing business based on the customer mindset.
• Don’t miss this workshop if you are an Entrepreneur, System Analyst, Innovation Manager, Customer Service professional, Operations engineer, Marketeer or an Excellence Manager.